Privacy Policy – Mad Leather craft

At Mad Leather, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase our premium full-grain buffalo leather products, create an account, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services. We encourage customers to review this page regularly for the latest information regarding our privacy practices.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you:

Place an order on our website.
Create an account or customer profile.
Add products to your wishlist.
Subscribe to newsletters or promotional communications.
Request product availability notifications.
Contact us through email, phone, chat, social media, or contact forms.
Participate in surveys, promotions, or customer service interactions.

This information may include:

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Recipient Information
Profile Information
Payment Information
Order Details

Please note that payment information is processed securely through authorized payment gateways and is not stored on our servers.

Information Collected Automatically

When you browse the Mad Leather website, certain information may be collected automatically, including:

IP Address
Browser Type and Version
Device Information
Operating System
Time Zone Settings
Referral Sources
Website Usage Data
Pages Viewed
Products Searched
Purchase History
Session Duration
Cookie Information

This information helps us improve website performance, customer experience, and website security.

Mobile Device Information

If you access our website or services through a mobile device, we may collect:

Device Type
Device Identifier
Mobile Operating System
Approximate Location Information (when permitted)

Location data may be used to provide localized services, shipping estimates, and customer support. You may disable location services through your device settings at any time.

How We Use Your Information

Mad Leather uses your information to:

Process and fulfill orders.
Manage customer accounts.
Provide customer support.
Deliver products and services.
Send order updates and shipping notifications.
Improve website functionality and user experience.
Prevent fraud and unauthorized transactions.
Personalize product recommendations.
Conduct analytics and business improvements.
Comply with legal obligations.

Sharing of Information

Mad Leather does not sell, rent, or trade customer information to third parties for marketing purposes.

We only share information when necessary to operate our business and fulfill customer orders.

Shipping & Logistics Partners

To deliver your orders, we may share:

Name
Delivery Address
Phone Number
Order Information

Our logistics partners are required to protect your information and use it solely for delivery purposes.

Payment Service Providers

To process secure transactions, certain information may be shared with trusted payment processors, including:

Name
Billing Address
Payment Details
Order Information

All payments are processed using secure encrypted payment systems.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of business assets, customer information may be transferred as part of the business transaction, subject to applicable privacy laws and existing privacy commitments.

Legal Compliance

We may disclose information when required to:

Comply with legal obligations.
Respond to court orders or lawful government requests.
Protect the rights, safety, and property of Mad Leather, customers, or the public.
Investigate fraud, security issues, or illegal activities.

Your Privacy Rights

You have the right to:

Access Your Information

Request details regarding personal information we store about you.

Correct Your Information

Request updates or corrections to inaccurate information.

Delete Your Information

Request deletion of personal information where legally permitted.

Restrict Processing

Request limitations on how your information is processed.

Withdraw Consent

Withdraw previously granted consent where applicable.

Submit a Complaint

Cookies Policy

Mad Leather uses cookies and similar technologies to improve website performance and personalize your shopping experience.

Cookies help us:

Remember user preferences.
Maintain shopping cart functionality.
Analyze website traffic.
Improve website performance.
Deliver personalized content and recommendations.

You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

By continuing to use our website, you consent to our use of cookies in accordance with this Privacy Policy.

Google Analytics

Mad Leather uses Google Analytics to understand website traffic, visitor behavior, and customer interactions.

Google Analytics may collect information such as:

Pages Visited
Device Information
Session Duration
Traffic Sources

This information helps us improve our website, products, and customer experience.

You may learn more about Google’s privacy practices and opt-out options through Google’s official privacy and analytics settings.

Do Not Track Signals

Some web browsers offer a “Do Not Track” feature.

At this time, Mad Leather does not alter its data collection practices in response to browser-based Do Not Track signals due to the lack of a uniform industry standard.

Data Security

We implement industry-standard security measures to protect customer information from unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is completely secure.

Third-Party Links

Our website may contain links to third-party websites.

Mad Leather is not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

Mad Leather
Premium Full-Grain Buffalo Leather Bags & Accessories

Email: support@madleather.in
Website: www.madleather.in

We will make every effort to respond to privacy-related inquiries promptly and professionally.